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How-to • Vendor

Payment reminders for your clients

Your Wedding Atlas emails payment reminders to your clients automatically. Each reminder links to the booking so they can complete payment; it doesn't charge the client's payment method automatically.

When payment reminders are sent

For the first payment, reminders are scheduled:

  • 48 hours before the payment is due
  • 24 hours before the final payment deadline, if it remains unpaid

For the remaining balance, reminders are scheduled:

  • 14, 7, and 3 days before the due date
  • On the due date
  • 3 and 7 days after the due date, if it remains unpaid

Routine payment reminders are sent to the client. We'll notify both of you when a payment becomes overdue.

When reminders stop

Reminders stop when the payment succeeds or is processing, or when the booking is cancelled or reaches its final payment deadline.

If a booking was approved after an earlier reminder date, that reminder won't be sent. For example, a short-notice booking won't receive every advance reminder.

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