Bank payments can take several business days to process. You don't need to take any action while a client's payment is processing. We'll update the booking when the payment succeeds or fails.
How-to • Vendor
If a client's booking payment is processing
When the booking is confirmed
If this is the first payment, the booking stays Booking approved until it succeeds. A booking already confirmed by a deposit stays confirmed while the remaining balance processes.
Reminders and cancellations
Payment reminders and automatic cancellation for nonpayment are paused while the payment is processing. You can't cancel the booking yourself during this time.
If the payment fails, we'll notify you and your client. Find out what happens if a payment fails after processing.