Terms of Service
Effective date: October 13, 2025
Welcome to Your Wedding Atlas (“Your Wedding Atlas,” “we,” “us,” “our”). We operate a global wedding vendor directory and related services at yourweddingatlas.com and subdomains, our applications, and APIs (collectively, the “Services”). By using the Services, you agree to these Terms of Service (the “Terms”). If you don’t agree, don’t use the Services.
We may update these Terms from time to time. If changes are material, we’ll post the new Terms (and notify account holders when appropriate). Your continued use after the effective date means you accept the changes.
1) What we do (and what we don’t)
Your Wedding Atlas operates a global wedding vendor discovery platform. We help Couples find, evaluate, and contact Vendors (e.g., venues, photographers, planners). We also publish editorial/blog/help content and may present affiliate links to third-party products and services. We sell Vendor subscriptions (e.g., Free, Pro).
We are not a party to any contract between Couples and Vendors. We do not broker services or payments between them. Any engagement, booking, payment, cancellation, or dispute is exclusively between Couple and Vendor.
2) Key definitions
- Couple – A consumer or visitor using the Services to browse, save, share, or contact Vendors.
- Vendor – A business or professional creating and maintaining a listing/profile (“Listing”).
- Listing – A Vendor’s page(s) describing services, portfolio, pricing, and contact details.
- Content – Text, images, video, audio, data, links, reviews, logos, and any material posted to or through the Services.
- Subscription – A paid Vendor plan with enhanced features and/or placement (e.g., “Pro”).
- Affiliate Links – Outbound links to third-party merchants where we may earn a commission.
- Stripe – Our payment processor for subscriptions, tax calculation/collection, and invoicing.
- Google Sign-In – Authentication using Google OAuth to register/log in to Your Wedding Atlas.
Couple Terms
3) Using Your Wedding Atlas
3.1 Eligibility.
You must be old enough to form a binding contract and at least the age of digital consent where you live (generally 16+, and never under 13). Vendors must be duly authorized to act on behalf of the business.
3.2 Accounts.
Some features (e.g., saving favorites, Vendor dashboard) require an account. You must provide accurate information and keep credentials secure. You are responsible for all activity under your account.
3.3 Contacting Vendors.
You may contact Vendors through our lead/messaging tools or link out to Vendor websites. Any agreements, pricing, deposits, cancellations, refunds, or disputes are between you and the Vendor.
3.4 Affiliate links.
Purchases via Affiliate Links occur on third-party sites under their terms and privacy policies. We don’t control their pricing, availability, shipping, or customer service. We may earn a commission.
3.5 Reviews/feedback.
If enabled, reviews must be fair, accurate, lawful, and based on genuine experiences. We may moderate, remove, or refuse reviews and other Content at our discretion.
Vendor Terms
4) Vendor accounts & listings
4.1 Business info.
You must provide complete, truthful, and current information (name, location, contact, services, representative pricing/starting rates where applicable, photos/rights, and—where required—licensing/insurance). Keep your Listing updated.
4.2 Compliance.
You’re solely responsible for complying with applicable laws (advertising, consumer protection, licensing/permits, privacy, anti-spam/CASL/CAN-SPAM, unfair practices, taxes).
4.3 Content rights/assurances.
You warrant you own or have rights to everything you upload; your Content is accurate, lawful, and doesn’t infringe third-party rights.
4.4 Use of brand & materials.
You grant Your Wedding Atlas a worldwide, non-exclusive, royalty-free license to host, reproduce (including re-formatting/cropping), publicly display, distribute, and otherwise use your names, logos, and Content to operate, market, and improve the Services (e.g., search cards, category pages, emails, social, ads, case studies). You can withdraw advertising use on 30 days’ notice; operational and historical uses may continue.
4.5 Ranking & discovery.
We determine search and placement using dynamic signals (e.g., text relevance, geography, Listing completeness/quality, engagement, plan level, response performance, trust/safety). We may run experiments and adjust signals over time.
5) Subscriptions, billing, taxes
5.1 Plans & currency.
Plan features and prices are shown at purchase and in your dashboard. Prices are shown in CAD by default, but we support local currencies for display and billing. If your billing currency differs from the display currency, Stripe will handle conversion; exchange rates and bank fees may apply.
5.2 Taxes.
Where applicable, Stripe may calculate, collect, and remit taxes (e.g., VAT/GST/HST/state taxes) on our subscription fees. You’re responsible for your own business taxes (income, VAT/GST on your customer invoices, etc.).
5.3 Auto-renewal.
Subscriptions auto-renew on the cadence shown at checkout (e.g., monthly/annual), per Stripe’s subscription schedule. You authorize recurring charges to your payment method for initial, renewal, and any upgrades/add-ons you choose.
5.4 Trials/intro offers.
If a trial/intro offer applies, billing automatically begins at the end of that period unless you cancel beforehand (per Stripe schedule).
5.5 Cancellation.
Cancel any time in your dashboard; your plan stays active through the end of the current paid term. Fees are non-refundable except where required by law or expressly stated otherwise.
5.6 Upgrades/downgrades.
Upgrades typically take effect immediately with prorated charges per Stripe rules. Downgrades usually apply at the next renewal. Details appear at checkout/invoice.
5.7 Dunning & non-payment.
If a renewal payment fails, Stripe will retry per its dunning logic. If payment is still not received by the next invoice, your Pro plan is automatically downgraded to Free and Pro features are stop. Your Listing may remain public with Free-tier visibility.
5.8 No performance guarantees.
We do not guarantee impressions, leads, bookings, or revenue. Results vary with market conditions, competition, content quality, responsiveness, and other factors beyond our control.
6) Leads & communications
6.1 On-platform messaging.
Use lead forms and messaging only for genuine wedding inquiries. No spam, harvested lists, or malicious links. Comply with anti-spam and privacy laws in regions where you contact users.
6.2 Off-platform conduct.
Don’t misrepresent your relationship with us or imply our endorsement. Don’t post fake/self-reviews or condition services on reviews.
Global Terms
7) Acceptable use
You agree not to:
(a) violate laws or third-party rights; (b) upload illegal/infringing/defamatory/obscene/hateful Content; (c) scrape, copy at scale, or mine data without permission; (d) probe or bypass security; (e) overload or disrupt the Services; (f) impersonate others or misrepresent identity; (g) use robots/crawlers except as allowed by our robots.txt or a written license; (h) attempt to manipulate rankings or reviews.
We may monitor, moderate, remove Content, or suspend access to protect users and the platform.
8) Intellectual property
Except for your Content, the Services and all materials (design, software, branding) are protected by IP laws and belong to us or our licensors. You may not use our trademarks or layouts without written permission.
9) Editorial/blog/help content; guidance only
Our guides, blog, and help articles are for general information. They’re not legal, financial, or professional advice. Always verify details with your own advisors and local authorities.
10) Privacy
Your use is also governed by our Privacy Policy (how we collect, use, share, and protect personal data; your rights by region). Vendors must handle Couple data lawfully and honor applicable privacy requests. If you need a data processing addendum for B2B compliance, contact us.
11) Third-party services
We integrate with or link to third-party services (e.g., Stripe, analytics, social, affiliate merchants). Their terms and privacy policies apply; we’re not responsible for them.
12) Takedowns (copyright/IP)
If you believe material on the Services infringes your rights, email us with: (i) description of the work; (ii) URLs at issue; (iii) your contact details; (iv) a statement of good-faith belief; (v) a statement you’re the rights holder or authorized agent; (vi) your signature. We’ll review and act per applicable law (including DMCA where relevant).
13) Service changes & availability
We may add, change, or discontinue features; run A/B tests; or impose reasonable limits. We aim for high availability but don’t guarantee uninterrupted, timely, secure, or error-free service.
14) Warranties & disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim all warranties—express, implied, or statutory—including merchantability, fitness for a particular purpose, non-infringement, and accuracy/completeness of Listings or editorial content. We don’t guarantee message delivery or reception.
15) Limitation of liability
To the maximum extent permitted by law:
- We’re not liable for indirect, incidental, special, punitive, or consequential damages; lost profits; lost data; or business interruption.
- Our aggregate liability for any claim is capped at:
- for Vendors: the total subscription fees you paid us via Stripe in the 12 months before the event giving rise to the claim;
- for Couples/other users: CAD $100 (or equivalent). Some regions don’t allow certain exclusions/limits; in those places we limit liability to the maximum permitted by law.
16) Indemnification
You’ll defend, indemnify, and hold harmless Your Wedding Atlas and our affiliates, directors, officers, employees, and agents from claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your Content; (b) your use of the Services; (c) your breach of these Terms; (d) your violation of law or third-party rights.
17) Suspension & termination
We may suspend or terminate access if we believe you’ve violated these Terms, pose a risk, or (for Vendors) for non-payment per Section 5.7. You may cancel your account anytime. Sections intended to survive (IP, payments, disclaimers, liability limits, indemnity, governing law) survive termination.
18) Governing law & venue (global model)
The laws that govern these Terms and where disputes may be brought depend on where you reside or are established:
- United States: laws of California, with exclusive venue in state or federal courts in San Francisco, CA, except where local consumer law gives you a different right.
- Canada: laws of Ontario, with exclusive venue in courts of Ontario, except where local consumer law gives you a different right.
- UK & EEA: Irish law, with courts in Ireland—however, consumer users may bring claims in their home country courts where mandatory consumer law provides that right.
- Rest of World: Irish law, courts in Ireland, subject to any non-waivable consumer venue rights in your country.
Consumers: If mandatory consumer protection rules in your country grant you additional rights that conflict with the above, those consumer rights prevail.
Option for EU/UK consumer subscriptions: If you purchase a Vendor subscription as a consumer, you consent to immediate performance and acknowledge you may lose any statutory withdrawal right once service begins. (Most Vendors are businesses; this typically won’t apply.)
19) Communications; electronic notices
You agree to receive notices electronically (e.g., email, in-app). Keep your contact details current. Marketing emails are optional; you can opt out without affecting important service notices.
20) Assignment
You can’t assign these Terms without our prior written consent. We may assign these Terms (e.g., merger, acquisition, reorganization, asset sale).
21) Miscellaneous
These Terms (and any referenced policies) are the entire agreement between you and us regarding the Services and supersede prior understandings. If a provision is unenforceable, the rest remain in effect. No waiver is effective unless in writing.
22) Region-specific terms
We may publish region-specific terms and disclosures (e.g., EU/UK, AU/NZ, certain US states). Where there’s a conflict, those terms control for users in that region.
23) Contact
Questions about these Terms? Email us.