Before booking, ask about the specific arrangements that matter to you or your guests. Clear details help you decide whether a venue or service will work for your wedding.
Ask about practical arrangements
Use Messages to describe what you need. For venues, you might ask about step-free routes, entrances, toilets, lifts, parking, and distances between spaces. For other services, ask about communication options, timing, setup, or adaptations.
Ask for specific details or photos rather than relying on a general description such as accessible. You don't need to share a diagnosis to explain the arrangements you are asking about.
Confirm the details before booking
Check that the vendor has confirmed essential arrangements before accepting a proposal or paying. Keep the discussion in your conversation and make sure material service arrangements are reflected in the agreement where appropriate.
If something needs checking with another supplier, agree on who will confirm it and when. Discuss any later changes with your vendor.