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How-to • Vendor

What awaiting payment means for your booking

Awaiting payment means your client has accepted the proposal, but the first payment hasn't succeeded yet. The booking details show Booking approved until the payment confirms the booking.

When your client needs to pay

Your client has seven calendar days after accepting the proposal to make the first payment, or until the start of the booking date if that's sooner.

We'll send payment reminders and notify you when the booking is confirmed. If the payment becomes overdue, we'll notify both of you. See what happens if the initial payment is overdue.

If a bank payment is processing

Bank payments can take several business days. You don't need to take any action while the payment is processing; we'll update the booking when the result arrives.

Learn more about processing payments.

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