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How-to • Vendor

Update your subscription payment method

The payment method for your Pro subscription is separate from your payout bank account. Changing how you receive client payments does not update the payment method charged for Pro.

Get help updating the subscription method

Self-service subscription billing controls are not currently available in the listing editor. Go to the Help Centre, click or tap Contact us, and include the listing whose subscription needs updating.

Enter new payment details only through the secure payment process provided for the update. Do not send card numbers, security codes, or bank login details in a support conversation.

If a payment has already failed

Ask us to check the subscription's current status as well. Updating a method does not necessarily mean an earlier charge has been paid. See failed subscription payments or payout information if you meant the account receiving booking proceeds.

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