If you want to change the plan on an existing listing, contact us before starting another subscription. Self-service subscription changes are not currently available in the listing editor.
How-to • Vendor
Change your listing's plan
Request a plan change
Open the Help Centre and click or tap Contact us. Include the listing link and explain the plan or billing change you want to make.
Before proceeding, review the available option, when it would take effect, and any charge or credit. Do not assume a particular proration or refund applies just because you requested a change.
Keep billing and visibility separate
Unlisting a business does not change its subscription. Likewise, a subscription change is not a request to cancel its existing client bookings.
If you want to stop Pro renewal, see cancelling your Pro subscription. For the general rules, review the Vendor Plan Cancellation and Refund Policy.