After a booking payment succeeds, you can open a PDF receipt from your booking details. The receipt is provided by Your Wedding Atlas and can include a deposit, a remaining-balance payment, or a single full payment.
How-to • Couple
Get a receipt for your booking payments
In this article
Open your receipt
- Go to Messages and open the conversation for the booking.
- Click or tap Show booking, or Details on mobile.
- Find Payment info and click or tap Get receipt.
- Use your browser's PDF controls to download or print it.
You'll need to sign in with an account that has access to the conversation. Knowing the confirmation code alone doesn't grant access to the receipt.
What the receipt shows
The receipt includes the booking reference, listing and booking details, price breakdown, and successful payments with their payment details and dates. If a balance remains due, it's shown separately from money already paid.
A receipt for a deposit isn't proof that the entire booking has been paid. A payment still processing isn't included as a successful payment.
Receipts after a refund or cancellation
Cancelling a booking doesn't erase its successful payment records. The receipt can remain available and show recorded refunds separately from the original payments.
Total paid in your booking's Payment info records successful payments, not necessarily the amount left after a refund. Check the cancellation and refund information as well; a refund doesn't create a new payment obligation.
If your receipt isn't available
Get receipt appears after a successful payment. If your payment is still processing, wait for its result and check the booking again.
If a successful payment is shown but the receipt won't open, contact support with the confirmation code and the message shown. Some older bookings may require a review of their payment records.