We'll notify you and your client if the remaining balance becomes overdue. Your client will also receive payment reminders with a link to pay.
How-to • Vendor
If a client's remaining balance is overdue
When the balance needs to be paid
The remaining balance is due 14 calendar days before the booking date. If it's overdue, your client can still pay until the start of the booking date in the booking's service time zone.
To review the booking, go to Messages, open the conversation, and click or tap Show booking, or Details on mobile.
If the balance isn't paid
If the final deadline passes and no payment is processing, the booking is subject to automatic cancellation. Any refund of payments already made follows the Booking Cancellation and Refund Policy.
A bank payment still processing is allowed to reach a result before the booking is cancelled for nonpayment.