Before you book, get to know the vendor and what they're providing. Ask questions early so you can agree on the details before accepting a proposal or making a payment.
How-to • Couple
Tips for booking a vendor safely
In this article
Get to know the vendor
Review the listing, services, and photos. Ask about experience relevant to your wedding and any licences or insurance you need the vendor to hold. A published listing is not a guarantee of their suitability for your event.
For a consultation or venue visit, agree on the arrangements in advance and let someone you trust know where you're going.
Review the booking details
Use Messages to agree on your date, services, price, and requirements. Review the proposal, any agreement, payment schedule, and cancellation terms before accepting. Ask about anything that doesn't match your discussion.
If access arrangements matter to your wedding, discuss them before booking.
Pay through your booking
Make required payments through the booking details in your conversation. Be cautious of instructions to pay an unfamiliar account or bypass the booking's payment flow. See suspicious payment requests.
If a listing seems misleading or fraudulent, report it before proceeding.