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How-to • Couple and Vendor

If you haven't received your sign-in code

If your sign-in code hasn't arrived, check the email address shown on the verification screen first. It needs to match the address associated with your account.

Check your inbox

Search your inbox for Your Wedding Atlas, including your spam, junk, and promotions folders. Check whether email filters have moved or blocked the message.

Request another code

On the verification screen, select Send a new code when it becomes available. If a countdown is shown, wait for it to finish. Use the newest code you receive.

If the email address is incorrect, go back to Log in or sign up and enter the correct address.

Try another sign-in method

If Google is connected to your account, select Continue with Google. If you no longer have access to your email address, see what to do if you can't access your account.

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