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How-to • Couple and Vendor

If you can't access your account

If you can't sign in, start with the email address or Google account you originally used for Your Wedding Atlas.

Check your sign-in details

Go to Log in or sign up and enter your account's email address. If you're asked to create an account but already have one, go back and check the address rather than completing another signup.

If you used Google, select Continue with Google and choose the same Google account.

If your code doesn't work

Request a new code when Send a new code becomes available, then enter the newest code. See missing sign-in codes if it hasn't arrived.

If you can't access your email

Try your connected Google account. If you still can't sign in, contact us with the email address associated with your account and a description of what's happening.

Don't include your password or sign-in code. We may need to confirm your identity before helping you regain access.

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